Customer Responsibility for Payment
It is the customer’s responsibility to assure that payments are received in a timely manner. Customers may choose from one of the options listed below. Please contact the Customer Service Department if you have any questions at (909) 595-7554 or email@example.com.
Bills for service are due and payable upon presentation and become past due twenty (20) days from the date of the bill. Partial payments are not authorized unless prior approval has been received from the District.
ACCESS YOUR ACCOUNT ONLINE
Customer Web is an online portal that allows customers to view billing statements, sign-up to receive an electronic bill (e-Bill), make a payment, or set-up a recurring payment.
To enroll, simply click on the Customer Web link below. You will need the following information:
- 12-digit WVWD Account Number ( located on your monthly bill statement)
- Valid e-mail address
It’s that easy! There is no fee for accessing and viewing your billing statements or for signing up for e-Bill, or making a payment.
An educational video is available below explaining the features of accessing “My Account” online.